Patient and staff experience measurement

We are looking for a solution to support our Patient Experience, Staff Experience and Patient Reported Outcomes programmes.

These programmes of work are in place to capture feedback to support quality improvement and/or service redesign projects to improve patient experience and outcomes. The ideal solution will allow us to survey using multiple methods eg. via emails, triggered from QR codes, or links from websites and can be completed through any devices type.

To support the scaling up of our programmes, we want a solution that would allow automated scheduling and a person centric view of completed surveys. The solution must have robust API options to allow for automated feeds for scheduling surveys and exporting of specific data.

RFx ID : 24135152

Tender Name : Patient and staff experience measurement Software System_WDHB_CMDHB P21-449

Reference # : P21-449

Open Date : Friday, 26 March 2021 5:00 PM (Pacific/Auckland UTC+13:00)

Close Date  : Wednesday, 28 April 2021 2:00 PM (Pacific/Auckland UTC+12:00)

Tender Type : Request for Proposals (RFP)

Tender Coverage : Sole Agency  [?]

Categories :

43230000 - Software

Regions:

New Zealand

Exemption Reason : None

Required Pre-qualifications : None

Contact : Roberta Leevard

Roberta.Leevard@healthsourcenz.co.nz

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